Turn every inbound patient into a booked appointment, automatically.
Pilotsmm builds and runs the AI systems that qualify leads, respond in seconds, and fill your calendar, so your front desk spends less time on phone tag and more time with patients.
Built for dermatology, dental, med spa, orthodontic, and multi-location practices with experience running clinic sales cycles.
Live Pipeline Snapshot
This Month
- Leads Captured1,248
- Qualified by AI812
- Appointments Booked456
- Showed Up415
47 sec
Avg. first response time
91%
Show-rate after reminders
Our Approach
Everything your front desk wishes it had time for.
We combine AI intake, scheduling automation, and clinic-specific workflows into one system that runs quietly in the background of your practice.
Omnichannel Capture
Web forms, inbound calls, paid ads, and social DMs all funnel into one AI-managed queue, so no lead falls through the cracks.
Conversational AI Intake
A trained assistant asks the right questions in your clinic's voice, checking fit, insurance, and urgency before a human ever gets involved.
Direct Calendar Sync
Appointments book straight into your existing calendar or EHR. No spreadsheets, no manual entry, no double-booked chairs.
Smart Routing & Triage
Leads are scored and routed by urgency and service line, so high-value patients reach the front desk first.
Built for Healthcare Workflows
Designed around the realities of clinic intake, insurance checks, and multi-location scheduling from day one.
Transparent Reporting
A live dashboard shows every lead's status, response time, and outcome, so you always know what's driving your calendar.
The Sales Cycle, Automated
Four steps, running around the clock.
Every practice's intake looks a little different. We map this sequence to your existing calendar, EHR, and front-desk workflow before a single lead moves through it.
Capture
AI captures every inbound lead the moment it arrives, from web forms, calls, ads, and social DMs, so nothing sits in a queue.
Qualify
Conversational AI asks the right intake questions, checks fit and insurance, and flags urgency, in your clinic's voice.
Book
Confirmed patients are scheduled directly into your existing calendar or EHR, with no back and forth, no double-booking.
Confirm
Automated reminder and reschedule sequences close the loop, cutting no-shows before they cost you a chair.
Results
Numbers clinics actually feel.
0.0x
More booked appointments per month
0 sec
Average first response time
0%
Show-rate after automated reminders
0 hrs
Front desk hours saved per week
"Pilotsmm took over our intake within two weeks. We went from missing calls after hours to booking appointments at 2am while we slept."
"Our no-show rate dropped almost 30% in the first month just from the reminder sequences. The ROI was obvious before we even hit month two."
"It feels like we hired a full-time coordinator who never sleeps and never drops a lead. Our front desk finally has room to breathe."
FAQ
Questions clinics ask before switching.
Ready to stop losing patients to voicemail?
Book a strategy call and we'll show you exactly how Pilotsmm would run inside your practice, using your own intake volume and calendar.
No contracts required to start a pilot